Sunday, July 6, 2008

Posting User Profiles & Scenarios

User-Centered Design is both an art and a science. It's a design philosophy that places the end-user at the center of the design process, and strongly believes that insights from users often provide the most compelling and relevant solutions to everyday problems. Quite often, it's in the analysis and comparison of these insights that the most interesting solutions are revealed.

As you come up with your user profiles, and user scenarios, take a few moments to share some of those insights with us here. Tell us about at least one of your users, what they do, what they care about, and how they view the world, and give us a short real-life anecdote (i.e. scenario) that gives us enough context to start to appreciate the world that user lives in.

Some suggestions and guidelines for sharing these user profiles and scenarios:
  1. Name your user (use a fictitious one if you must) that represents who they are (i.e. a Persona)
    • Sometimes you may not be able to use a person's real name for confidentiality reasons. Check with them before you do! Otherwise, fake names are fine, as long as they are relevant and help us understand who the user really is.

  2. Give a brief, few sentence description of your motivation for looking at this user
    (i.e. your design problem)

  3. Describe in a few bullets on who your user is, what they do, where they come from, where they live, etc.

  4. Write a scenario that describes a day-in-the-life or period-in-the-life of that user, so we can get an idea of their experience. (Hint: Use quotes from actual users whenever you can! Quotes provide some realness to the user scenario.).

  5. Upload any photos and/or videos as well (you can use youtube to host them)!

Happy Sharing!

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